Ulukmyrza Minbaev
International Trader, Translator, Guest Relation Agent
Osh
Summary
Adept at enhancing guest satisfaction and spearheading global trade initiatives, I leveraged exceptional communication and strategic planning skills at The China-Russian Wholesale Company. My background includes roles in guest relations at Nur Hotel and as a translator, showcasing my cross-cultural sensitivity and ability to drive continuous improvement in diverse settings.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Guest Relations Hostess
Nur Hotel
05.2024 - 12.2024
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Maintained a welcoming atmosphere with attentive service, positively impacting repeat business.
Translator and Interpreter
Southern Combine of Building Materials
05.2022 - 01.2024
- Prompt translation from Chinese into Kyrgyz and Russian.
- Translated documents from Chinese to Kyrgyz\Russian.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Competently manage both Chinese masters and local masters.
International Trade Manager
The China-Russian Wholesale Company
11.2019 - 03.2022
- Evaluated supplier performance regularly, addressing issues proactively and fostering continuous improvement within the supply chain network.
- Spearheaded strategic planning efforts for global expansion projects by conducting market research and identifying key growth drivers.
- Collaborated with sales teams to develop tailored marketing plans for various regions, increasing brand awareness and generating new leads.
Education
Baccalaureate - International Economics And Trade
Wuzhou University (梧州学院）
China, Guangxi Province, Wuzhou City 04.2001 -
Language Course - English And Chinese Language Course
Guilin Technology University
China, Guilin City 04.2001 -
Skills
Strong empathy
Personal grooming
Complaint handling
Exceptional communication
Guest satisfaction focus
Cross-cultural sensitivity
Timeline
Guest Relations Hostess
Nur Hotel
05.2024 - 12.2024
Translator and Interpreter
Southern Combine of Building Materials
05.2022 - 01.2024
International Trade Manager
The China-Russian Wholesale Company
11.2019 - 03.2022
Baccalaureate - International Economics And Trade
Wuzhou University (梧州学院）
04.2001 -
Language Course - English And Chinese Language Course
Guilin Technology University
04.2001 -
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