Saltanat Alzhanbaeva
Bishkek,Bishkek
Summary
Bookkeeper with strong technical proficiency and commitment to accuracy in financial data entry and financial record keeping. Experienced working in both accounting-focused and general office settings. Dedicated to conforming with internal policies and standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounting Bookkeeper
Allen Dispatch
Bishkek
01.2024 - Current
- Processed accounts receivable invoices, payments, and refunds.
- Prepared bank deposits and recorded cash receipts.
- Generated monthly financial statements for management review.
- Managed accounting closings, accounts payable and financial reporting for multiple clients.
- Preparing weekly statements for drivers.
- Processed payroll for employees, including calculating wages, deductions, and issuing payments.
- Following payments from Amazon or brokers.
- Billing to factoring company RTS or Triumph.
- Coordinated with vendors and clients to resolve billing and payment issues.
Junior Loan Officer
Equinox
Bishkek
07.2022 - 08.2023
- Advised customers on available options for financing their purchases or refinances, including rates, terms, points and fees, and payment schedules.
- Responded promptly to customer inquiries regarding their mortgages or refinancing needs.
- Served as liaison between borrowers, lenders, attorneys, real estate agents and other parties involved in the loan process.
- Calculating loan payments, and recommending appropriate down payment, amounts and types of loans to meet borrowers' needs.
- Worked collaboratively with colleagues in originating loans from start to finish.
- Followed up with customers regarding outstanding documentation needed for processing loans in a timely manner.
- Communicated with underwriters regarding status of loans and any additional documentation required for approval.
- Researched credit history and other relevant information to make decisions on loan requests.
- Provided information on loan products and services to prospective clients.
- Reviewed loan applications and credit histories to determine eligibility for approval.
- Delivered high levels of customer service to facilitate smooth processes.
Truck Dispatcher
Kerben Express
Bishkek
10.2021 - 06.2022
- Maintained communication with drivers regarding routes, load information and delivery updates.
- Monitored driver performance and provided feedback on areas for improvement.
- Investigated claims related to lost or damaged cargo shipments.
- Processed invoices, bills of lading and other documents related to truck dispatching.
- Created daily reports detailing truck movements, delays, accidents or other incidents.
- Negotiated rates with third-party carriers for outsourced transportation needs.
- Managed communication between drivers, customers, and internal teams to resolve any issues or delays.
- Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
- Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
Senior Executive
Victorias Secret
Abu Dhabi, UAE
05.2019 - 08.2021
- Developed and implemented strategic plans to achieve company objectives.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Produced thorough, accurate and timely reports of project activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor's Degree - Accounting Analysis And Audit
Kyrgyz Economic University
Bishkek09-2016
Skills
- Cash flow management
- Invoice processing
- Payroll processing
- Accounts payable
- Month-end closing
- Accounts receivable
Languages
Kyrgyz
First Language
Russian
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Affiliations
Always ready to learn something new for yourself
Certification
- Customer service and satisfaction
- Digital marketing
- SMM specialist
- Targeting
- Graphic designer
Timeline
Accounting Bookkeeper
Allen Dispatch
01.2024 - Current
Junior Loan Officer
Equinox
07.2022 - 08.2023
Truck Dispatcher
Kerben Express
10.2021 - 06.2022
Senior Executive
Victorias Secret
05.2019 - 08.2021
- Customer service and satisfaction
- Digital marketing
- SMM specialist
- Targeting
- Graphic designer
Bachelor's Degree - Accounting Analysis And Audit
Kyrgyz Economic University
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