Nasyikat Zhakshylyk Kyzy
Naryn
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Content Creator
Complex Khan Tengri
07.2023 - 01.2024
- Applied current editing and photography tools to tell great stories.
- Implemented strategies and tactics to grow followers on social media channels.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Collaborated with cross-functional teams to produce engaging multimedia content for both online and offline channels.
- Produced original, creative content for promotional advertisements and marketing materials.
Customer Service Officer
Arzan Shop
12.2022 - 01.2024
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Restaurant Waiter
Grand Khan Tengri Hotel
09.2023 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Sales Consultant
Macho Man
11.2020 - 12.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
Education
Bachelor of Arts - English Language And Literature
Naryn State University
Naryn, Kyrgyzstan07.2026
Skills
- Social Media Marketing
- Customer Journey Mapping
- Content Development
- Team Collaboration
- Client Relations
- Customer Service
Languages
Kyrgyz
Native language
Russian
Proficient
C2
English
Advanced
C1
Turkish
Intermediate
B1
Timeline
Restaurant Waiter
Grand Khan Tengri Hotel
09.2023 - 12.2023
Content Creator
Complex Khan Tengri
07.2023 - 01.2024
Customer Service Officer
Arzan Shop
12.2022 - 01.2024
Sales Consultant
Macho Man
11.2020 - 12.2022
Bachelor of Arts - English Language And Literature
Naryn State University
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