Nagima Toktogulova

Responsibilities:

• Coordinating delivery processes, working with couriers and clients.

• Resolving conflicts between customers and couriers, ensuring timely order fulfillment.

• Coordinating delivery dates and times with clients.

• Monitoring service quality and adherence to company standards.

• Tracking delivery status, solving issues as they arise.

Responsibilities:

• Active sales of company products and services over the phone.

• Providing consultations to clients regarding products and services, addressing any issues.

• Ensuring high-quality customer service.

Responsibilities:

• Assisted customers with product selection and provided detailed information about products.

• Offered recommendations based on product freshness and ideal pairings.

• Maintained order and cleanliness on shelves.

• Received and displayed products while ensuring proper tracking of expiration dates.

Responsibilities:

• Greeting guests, assisting with menu selection, taking orders.

• Working with the cash register, processing payments, order handling.

• Ensuring cleanliness in the dining area and maintaining service standards.

• Coordinating with the kitchen for fast and quality service.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.