Mukhammadzie Umaraliev
Kyrgyzstan,Osh
Summary
Volunteer Manager providing direct volunteer oversight for service initiatives focused on making positive difference in community. Implemented service programs with emphasis on meeting participants' needs through quality care and attention to detail. Welcomes direction and works well in team-oriented environment. Veteran [Job Title] excited to bring sound background in program administration to growing organization. Expert in improving volunteer engagement, building relationships and creating strong volunteer teams.
Overview
1
1
Certification
Work History
Volunteer Manager
Unicef
Osh City
02.2023 - 05.2023
- Maintained accurate records to track volunteer participation hours.
- Tracked and scheduled volunteers based on skillset and availability.
- Constructed volunteer service descriptions for each volunteer assignment.
- Hosted recruiting events in community to attract qualified candidates.
- Wrote, implemented and enforced volunteer program policies, procedures and standards.
- Screened volunteer applicants by conducting background checks and calling references.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Spoke to community groups to explain and interpret purposes, programs and policies.
- Consulted with staff on resolution of complex service issues.
- Managed recruitment efforts through media, web, social media and outreach.
- Developed volunteer training and professional guidelines and procedures.
- Produced screenings and evaluation tools to measure success of volunteer programs.
- Distributed monthly volunteer newsletters to keep participants and local community informed.
- Solicited feedback from staff and volunteers to improve existing programs.
- Recruited, interviewed and hired volunteers and staff.
- Implemented and evaluated staff, volunteer or training programs.
Volunteer
Unicef
Osh City
02.2023 - 04.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Gathered opinions and support from grassroots supporters to solidify group position.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Resolved complaints or issues using strong customer service and engagement skills.
Education
High School Diploma -
Chili-Say
Osh City05.2023
Skills
- Mentoring
- File and Records Management
- Mission-Oriented
- Relationship Building
- Marketing
- Volunteer Training
- Volunteer Accreditation
- Mission-oriented
- Risk management
- Budget administration
- Relationship building
- Volunteer orientation and onboarding
- Data analytics proficiency
- Interpersonal communication skills
Languages
English, Russian, Uzbek
First Language
English
Intermediate
B1
Uzbek
Proficient
C2
Russian
Upper Intermediate
B2
Accomplishments
- Designed marketing and recruitment strategies to increase volunteer engagement [Number]%.
- Identified volunteer program improvement opportunities by running and analyzing routine reports.
- Realized [Result] in ongoing effort to boost revenue while reducing costs.
- Consistently maintained high customer satisfaction ratings.
- Led team to achieve [Result], earning recognition from upper management and financial reward.
Certification
- Certified [Job Title], [DIGITAL VALLEY] - [2022-2023]
- [Area of certification] Training - [2023]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer Manager
Unicef
02.2023 - 05.2023
Volunteer
Unicef
02.2023 - 04.2023
High School Diploma -
Chili-Say
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