Erkeaiym Kaniet Kyzy
Bishkek
Summary
Highly adaptable and motivated professional with diverse experience in customer service, teaching, sales, and translation. Strong educational background in industrial design. Expertise in conflict mediation, time management, and sales. Proven ability to communicate effectively, manage customer relationships, and approach tasks with attention to detail and creativity. Personable, friendly, solution-oriented, and committed to providing exceptional service and creating a positive experience for customers.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
IRBIS HVAC
09.2024 - Current
- Responded to customer inquiries and complaints, providing effective and timely solutions
- Maintained a professional demeanor and contributed to a team-oriented work environment
- Maximised customer satisfaction by resolving service issues promptly
English Moderator
English Zone
05.2024 - 08.2025
- Moderated English practice sessions, engaging students in discussions and activities to improve their language skills
- Encouraged students to participate in conversations, helping them build confidence in speaking English
- Assisted with organizing group activities and ensuring a fun, friendly, interactive environment for learners
Sales Manager (Cars)
Select Car
02.2024 - 04.2025
- Built and maintained relationships with clients, understanding their needs, and offering tailored solutions
- Developed marketing strategies to promote vehicles, and increase sales
- Provided detailed product knowledge, and offered exceptional customer service to ensure satisfaction and repeat business
Chinese Translator
Freelance
09.2023 - 01.2024
- Provided accurate translation of written and spoken Chinese to English and vice versa
- Assisted clients in understanding key documents and facilitated effective communication
- Maintained high standards of quality and precision in all translations
- Compiled detailed reports on market trends in China, informing strategic business decisions
English Tutor
Self-Employed
03.2021 - 10.2022
- Taught English to students of varying ages and levels, tailoring lessons to meet individual needs
- Developed lesson plans, materials, and assessments to enhance student learning and engagement
- Taught online classes working with platforms such as Zoom and Google Drive to provide remote teaching
Education
Bachelor of Arts - Industrial Design
Nanjing University of Science & Technology
01.2023
A-Levels -
The British School of Nanjing
01.2019
Skills
- Strong communication and interpersonal skills
- Conflict resolution and problem-solving
- Time management and multitasking abilities
- Customer-focused with a passion for service
- Ability to stay calm under pressure
- Team collaboration and leadership
- Ergonomic and human-centered design thinking
- Attentively listening to understand and respond effectively
Languages
Kyrgyz
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Full Professional
Russian
Limited Working
Turkish
Limited Working
Hobbies and Interests
- Practicing yoga and pilates
- Exploring different cultures
- Learning new languages
- Experimenting with baking and cooking
- Developing an interest in videography
- Photography
- Gardening
Timeline
Customer Service Representative
IRBIS HVAC
09.2024 - Current
English Moderator
English Zone
05.2024 - 08.2025
Sales Manager (Cars)
Select Car
02.2024 - 04.2025
Chinese Translator
Freelance
09.2023 - 01.2024
English Tutor
Self-Employed
03.2021 - 10.2022
A-Levels -
The British School of Nanjing
Bachelor of Arts - Industrial Design
Nanjing University of Science & Technology
Similar Profiles
JIEVY LANCE JUMAWANJIEVY LANCE JUMAWAN
Permit Coordinator at Irbis HVAC Inc.Permit Coordinator at Irbis HVAC Inc.
Alkistis ManakoudaAlkistis Manakouda
SKI INSTRUCTOR at IRBIS SKI SCHOOLSKI INSTRUCTOR at IRBIS SKI SCHOOL
Aaron BrunnerAaron Brunner
HVAC TECHNICIAN at Renaud HVAC-RHVAC TECHNICIAN at Renaud HVAC-R