ARSEN KOKUMOV
Prague
Summary
Results-driven individual with solid leadership skills, excelling in fast-paced environments. Committed to continuous growth and delivering impactful results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher Intern
KG Express Corporation
11.2024 - 01.2025
- Maintained clear communication with drivers, warehouse teams, and customers to ensure seamless operations
- Gained proficiency with various logistics platforms, including Amazon Relay and123Loadboard
- Prepared and maintained necessary dispatching paperwork, including delivery notes, invoices, and shipping documents
Server
DoubleTree By Hilton
06.2024 - 09.2024
- Consistently delivered high-quality customer service, resulting in positive feedback and strong customer satisfaction ratings
- Thrived in high-pressure environments, efficiently managing up to15 tables simultaneously during peak hours while maintaining service quality
- Effectively promoted daily specials, desserts, and beverages, contributing to an increase in food sales
Ride Operator
Jenkinson’s Boardwalk
06.2023 - 09.2023
- Monitored and ensured rider safety by conducting routine equipment checks before and during ride operations
- Improved the guest experience by actively engaging with over300 customers daily
- Worked in a diverse team of over25 nationalities, immersing myself in the environment to strengthen my communication skills
Bartender
Foggy2
11.2022 - 05.2023
- Trained and mentored a team of5 new bartenders, teaching them cocktail preparation and customer service
- Served as the head bartender, managing inventory, ordering supplies, and ensuring stock levels were consistently maintained
- Managed reservations and efficient seating arrangements during busy hours
English Teacher
Skyeng International School
09.2021 - 06.2022
- Created customized learning approaches to address the unique needs of each student, adjusting lessons to suit different learning styles
- Taught elementary-level English to10+ students
- Assessed student performance regularly by providing constructive feedback
Education
BA - Management
Anglo-American University
Prague, Czech Republic01.2024
Skills
- Microsoft Office
- Time Management
- Project Management
- Public Speaking
- Customer Service
- Schedule Management
- Route Planning
LANGUAGES
English - C2
Russian - C2
Kyrgyz - C2
Czech - B1
German - A2
OTHER EXPERIENCE
- Work and Travel CCUSA participant -2023
- Work and Travel CCUSA participant -2024
- Interact Club of Bishkek Volunteer -2019-2020
Certification
- Certificate of Internship with KG Express Corporation 11/2024-01/2025
Competed a 2 month Internship to gain experience in the logistics field as a dispatcher
- Certificate of Membership 01/2019-06/2019
Interact Club of Bishkek Volunteering Organization
- Letter of Appreciation 02/2019-04/2019
For active support and assistance in organization of the project "Music as a Human Right"
Timeline
Dispatcher Intern
KG Express Corporation
11.2024 - 01.2025
Server
DoubleTree By Hilton
06.2024 - 09.2024
Ride Operator
Jenkinson’s Boardwalk
06.2023 - 09.2023
Bartender
Foggy2
11.2022 - 05.2023
English Teacher
Skyeng International School
09.2021 - 06.2022
- Certificate of Internship with KG Express Corporation 11/2024-01/2025
Competed a 2 month Internship to gain experience in the logistics field as a dispatcher
- Certificate of Membership 01/2019-06/2019
Interact Club of Bishkek Volunteering Organization
- Letter of Appreciation 02/2019-04/2019
For active support and assistance in organization of the project "Music as a Human Right"
BA - Management
Anglo-American University
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