Ali Ince
Dubai
Summary
Customer-focused sales and restaurant service professional with experience in retail sales and food & beverage service. Skilled in assisting customers, recommending products and menu items, handling orders and payments, and ensuring a positive guest experience. Experienced in working with POS systems, upselling, and maintaining high service standards in fast-paced environments. Reliable, communicative, and team-oriented.
Overview
5
5
years of professional experience
Work History
Bellboy
Galeri Resort Hotel
04.2025 - 11.2025
- Delivered exceptional guest service, addressing inquiries and resolving concerns promptly.
- Assisted with luggage handling, ensuring timely delivery to guest rooms and other locations.
- Maintained cleanliness and organization in lobby areas, enhancing overall guest experience.
- Coordinated with front desk staff to efficiently manage check-in and check-out processes.
Restaurant Waiter
Justiniano Park Conti
05.2022 - 12.2024
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Managed order accuracy and timely delivery, enhancing overall restaurant efficiency.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Trained new waitstaff on menu offerings and service standards to maintain quality control.
Sales Associate
Souvenir Shop
04.2021 - 12.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized merchandise displays, contributing to a visually appealing store environment.
- Collaborated with team members to restock inventory promptly, minimizing product shortages.
Education
High School Diploma -
Anadolu College
Alanya01-2021
Skills
- Customer Service
- Retail Sales
- Food & Beverage Service
- Order Taking & Accuracy
- Cash & Payment Handling
- Upselling & Product Recommendation
- Communication Skills
- Teamwork
- Time Management
- Attention to Detail
Timeline
Bellboy
Galeri Resort Hotel
04.2025 - 11.2025
Restaurant Waiter
Justiniano Park Conti
05.2022 - 12.2024
Sales Associate
Souvenir Shop
04.2021 - 12.2021
High School Diploma -
Anadolu College