Aisuluu Aibek Kyzy

• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
• Developed and maintained relationships with clients through networking, postcards and cold calling.
• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Liaised between buyers and sellers to provide positive experiences for both parties.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
• Assisted managers with quickly resolving service- and food-related issues.

• Complied with governmental and other regulatory agencies by following policies and documenting transactions.
• Executed sales and marketing initiatives to increase revenue for company.
• Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
• Placed sales calls and handled sales for incoming customer calls.
• Resolved customer disputes to maintain positive relationships and increase customer base.

• Sold tickets for different activities, dinners and special events.
• Engaged guests through upbeat conversation and personalized service.
• Typed up professional business correspondence, reports and other documents.
• Answered multi-line telephone system to aid guests, direct callers and take messages.

Greet all guests and assists them with check in and check out

Maintain a positive attitude and friendly demeanor

Respond to all guest questions and requests

Answer and forward phone calls

Manage guest bookings and reservations

Keep a tidy and orderly workspace

Assist with administrative and clerical tasks as needed